AI Virtual Receptionist for NZ Businesses

What is a virtual receptionist?

A virtual receptionist is a remote assistant that answers your phone, checks your calendar in real time and books appointments, without sitting at a desk in your office. Sophie, our AI virtual receptionist, qualifies every caller, handles common enquiries and transfers urgent calls to you. It's a front desk without the desk, the salary or the management.

AI virtual receptionist vs hiring in house

• ✓No salary, holiday pay or sick leave to carry
• ✓Answers 24/7, not just 9, 5
• ✓Set up in days, not weeks of hiring and training
• ✓Consistent, the same standard on every call
• ✓Scales from solo operator to a growing team without new headcount

Who it's for

• ✓Solo operators and freelancers avoiding a hire
• ✓Mobile trades (plumbing, electrical, building) with no one at a desk
• ✓Clinics, salons and beauty practices juggling calls
• ✓Legal, accounting and professional services with tight scheduling
• ✓Growing teams not ready for full front desk staffing

What Sophie handles

• ✓Answers every call 24/7 in a natural NZ/AU voice
• ✓Qualifies the caller and works out what they need
• ✓Checks your real time calendar and confirms availability
• ✓Books appointments and sends SMS and email confirmations and reminders
• ✓Transfers urgent or complex calls to you, with context
• ✓Gives you a full, searchable transcript of every call
• ✓Works with Google Calendar, Outlook, Cliniko, Timely and most booking systems

Pricing and setup

Pricing is custom, based on your call volume and integrations. Most businesses are live within 48 hours. Book a free 15-minute demo to see Sophie and get a tailored quote. No lock in contracts.

Frequently asked questions

What's the difference between a virtual receptionist and voicemail?

Voicemail just takes a message. Sophie answers the call, qualifies the caller, checks your calendar and books the appointment, in real time, so nothing waits for a callback.

Can Sophie handle complex or urgent calls?

Yes. She qualifies every caller and transfers urgent or complex calls to you with full context, so urgent calls reach you.

How long does setup take?

Most businesses are live within 48 hours. We connect your calendar and booking system, test a few calls, and hand over.

What happens outside business hours?

Sophie works 24/7, nights, weekends and public holidays. She answers every call and either books it or flags it for you.

Is my data handled in line with NZ privacy law?

Yes. Sophie is built to comply with the NZ Privacy Act 2020 and the Health Information Privacy Code.