AI Receptionist for Trades & Home Services

Why trades lose calls, and what it costs

Tradies rarely miss calls because they're closed. They miss them because they're on a job, driving, or hands deep in work when the phone goes. Most callers won't leave a voicemail, they ring the next name in the search results. Sophie answers in seconds, every time, so a ringing phone turns into a booked job instead of a lost one.

What Sophie does on a trade call

• ✓Answers instantly, day or night, even mid job or at 2am
• ✓Captures the job: what's needed, the address, and how urgent it is
• ✓Checks your real time calendar and books the visit or quote
• ✓Sends the customer an SMS and email confirmation so they stop calling around
• ✓Puts genuinely urgent callouts through to you or your on call team
• ✓Hands you a full, searchable transcript of every call

Emergency and after hours callouts

Burst pipes, power faults and lockouts don't wait for business hours. Sophie answers after hours calls, gauges urgency, and transfers the real emergencies to your on call number while booking the rest for the next available slot, so you're not woken for a job that could wait, and you never miss the one that can't.

Works with the tools you already use

Sophie integrates with Google Calendar, Outlook and most job and booking systems, and works with NZ and AU phone numbers. Most businesses are live within 48 hours. Call data is handled in line with the NZ Privacy Act 2020.

Frequently asked questions

Can Sophie answer while I'm on a job?

Yes, that's the point. While you're on the tools, Sophie answers, captures the job details, books the visit and texts the customer a confirmation, then hands you the transcript.

How does she handle emergency callouts?

She asks enough to gauge urgency and transfers genuine emergencies to your on call number. Non urgent jobs get booked into the next available slot.

Will she know my service area and pricing?

Sophie captures the job and location and books against your calendar. For quotes and pricing she gathers the details your team needs, or transfers to you, she won't invent numbers.

Does it work with my job management software?

Sophie works with Google Calendar, Outlook and most booking and job systems. If you use something specific, ask us.

How fast can I go live?

Most businesses are live within 48 hours. No lock in contract.