AI Receptionist for Real Estate & Property Management

Agents can't answer while they're on the road

Your agents are at open homes, appraisals and inspections, exactly when a hot buyer or a new vendor calls. Property management adds a second stream: tenant calls, including after hours maintenance that can't wait. When those calls hit voicemail, buyers move to the next listing and tenant issues escalate. Sophie answers them all, captures what's needed, and books or routes accordingly.

What Sophie does for a property business

• ✓Answers every call 24/7, while agents are out showing properties
• ✓Books viewings, appraisals and inspections against your live calendar
• ✓Captures buyer, renter and vendor enquiries with the details you need
• ✓Routes urgent tenant maintenance calls to the right person
• ✓Sends SMS and email confirmations for booked appointments
• ✓Keeps a full, searchable transcript of every call

Sales and property management, covered

For sales, Sophie captures buyer and vendor enquiries and books appraisals and viewings so no lead goes cold. For property management, she fields tenant calls around the clock and flags urgent maintenance to your on call contact, so problems get to the right person fast instead of sitting in voicemail overnight.

Works with your systems

Sophie speaks with a natural NZ and AU voice, works with NZ and AU phone numbers, integrates with Google Calendar, Outlook and most booking systems, and handles call data in line with the NZ Privacy Act 2020. Most agencies are live within 48 hours.

Frequently asked questions

Can Sophie book viewings and appraisals?

Yes. She checks your real time calendar, books viewings, appraisals and inspections, and sends confirmations to the caller.

How does she handle after hours tenant maintenance?

She captures the issue and its urgency and routes genuinely urgent maintenance to your on call contact, while logging the rest for your team with a transcript.

Can she cover both sales and property management?

Yes. Sophie captures buyer and vendor enquiries for sales, and fields tenant calls for property management, routing each to the right person.

Is call data kept private?

Sophie handles call data in line with the NZ Privacy Act 2020, and you keep full searchable transcripts.

How quickly can we go live?

Most agencies are live within 48 hours. No lock in contract.